September 22, 2011
This is a company that sells orthotics at Exhibitions from a small booth. They operate in Las Vegas, NV to the convention crowds. They make a good orthotic. However, they claim they are an "In Network" provider with Blue Cross/Blue Shield and this is not true. I purchased orthotic's from this company relying not only on their claim to be a provider, as I required Proof, but also on the fact that the owner of the company, E., showed me many letters from Blue Cross/Blue Shield USA which showed that they were a provider. I told them clearly I would not buy any orthotic's unless they were covered by my insurance. I'm is not sure how they came to possess those letters because upon arriving home I could not find them on my Provider List. I submitted a claim. BCBS wouldn't process it because the invoice did not have their Federal Tax ID Number on it. I called L., their company representative in Las Vegas, who gave me an incorrect Tax ID number. I called L. back (L. would not give her last name when asked), L. provided another Tax ID number that was also invalid. When the BCBS rep tried to call L. she first answered the phone, said she didn't have time to talk to him and said she'd call back. She never did. He called and left her a message, no return phone call. Neither L., at the LV office, nor E. H., at the office in Canada, will return phone calls. They will not return e-mail inquiries either. Here are the company details. Mailing Address:K.M.C International Inc. 205 Beechy Drive Richmond Hill, ON L4C 2x6 Tel: (905) 773-9893 Fax: (905) 773-8957 Toll Free: 1 800-362-0699 (their brochur lists 1-888-362-0699) Email: email@example.com The US mailing address is said to be: 8365 Cupertino Heights Way, Las Vegas, NV 89178 Tel: (702) 388-7341 http://www.kmc-shoemate.com I've been ripped off by this company to the tune of over $400. Again, if you don't need insurance coverage, KMC makes a good orthotic, but they are not connected to Blue Cross/Blue Shield in any way. Please make sure you look them up yourself, in your Provider Directory with your insurance company before purchasing with them. Don't believe anything they show you at the Exhibition because, Lord only knows where it came from ... not Blue Cross. It has been 9 months of trying to get a Tax ID number out of KMC International/ KMC Orthotics. My insurance Claim will be null and void by December.
Tags: #kmc orthotics#kmc international#shoemate