They were great when they were selling to me. The moment I bought disaster. I had to book an estimate for the installation 3 weeks away. Then the gentleman who was supposed to do the estimate was sick. They didn't call. He just didn't show. When I called to find out why he never showed up they were apologetic and rebooked for the next week. Guy came out but said it would take 3 days to write up the estimate. I called 3 days later and he promised he'd get back to me by noon. He didn't. I called 2 days later - nope. called again- he sent me an estimate - but not for the services I wanted. I called him reexplained what I wanted - 2 days later have heard nothing. In all it's been 2 weeks and I still have no estimate. Worse yet, they promised to have a delivery date 3 days after I ordered. Well- 2 weeks and I still don't know. I call and they promise to look into it, but never call back. I am doing major renos and tryine to book other contractors around the date of the tub install. Naturally Ican't book anyone because they won't call me back with an estimate or a delivery date. Worse - I feel stuck because by the time I do get the estimate and delivery date I am going to be stuck with them. Maybe that's the plan- they drag things on and give you as little info as possible to make it impossible for you to book a different installer. Or they just don't care after they have your money.
Plumbing, Plumbing Fixtures, Supplies New Retail, Maison Et Jardinage, Rénovation De Salles De Bains, Bathtub Refinishing, Equip, Bathroom Remodelling, Supplies, Doors, Repairing, Fixtures, Produits Et Services Cuisines Et Salles De Bain, Eastern, Prairie, Shower Doors, South Central, Northern Lights, Interlake, Whirlpool, Housing Construction, Enclosures Equipment