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  • Symantec WinFax 10 Pro is not compatible with Windows Vista 7 , existing faxes and user files need to be accessible from Windows Vista 7

    We could not make Symantec WinFax working under Windows Vista or Windows 7. Fax programs compatible with newer operation systems such as: FaxTalk, VentaFax, Snappy Fax are recommended. It looks like there is no way to make WinFax working with no crashes under Vista or 7. But there is a way to make WinFax files available under Windows Vista and Windows 7.

    First choice was FaxTalk because it has option to import existing fax databases from WinFax 10 Pro.

    Problem with FaxTalk: To be able to import faxes from WinFax to FaxTalk you have to have both programs installed at the same time under Windows 2000 or Windows XP operating system.

    After successful import you need to transfer imported database from FaxTalk under 2K or XP to FaxTalk installed under Windows Vista or 7.

    One more bad thing - FaxTalk is very slow if you have database size close to 1Gb.

    Snappy Fax program is working pretty fast with big fax databases. But there is no way how to view WinFax faxes under it.

    Solution was simple. Use old Computer with windows 2000/XP with installed WinFax and Microsoft Office up to 2003. There is a way to view faxes from WinFax on Outlook.

    THen make a new folder under Personal Folders in Outlook such as Incoming Faxes, Sent Faxes. Copy and Paste faxes from Winfax Folder in Outlook to newly created folders.

    Now we have WinFax messages located in Outlook PST file. These faxes will be available from Outlook, even if you uninstall Winfax. Now you can import/export/copy Outlook PST file to new computer with other Outlook.

    Only one more bad thing: to be able to view these faxes from Outlook we need to install a Viewer. Viewers supplied by Symantec WinFax wfqview.exe and miniview.exe could not be associated with fax files, cannot be used under Vista or 7. So far best is to buy FaxSee Pro from www.sfaxtools.com . It can be installed and associated with WinFax files.

    As a result, old WinFax files will be located under Outlook, they could be found by search under Outlook, could be sent over E-mail, could be viewed by purchased FaxSee viewer.

    New faxes will come to new fax management program. Email: serge@scomputerservicesgta.com Phone: 416-410-9176
     

    18/05/2012

  • How to connect two, three, four routers working together in one local network and extend your existing wired LAN, increase WiFi wireless coverage.

    If you need to extend your WIRED local area network, simplest way to do so is to get network SWITCH with 5/8/16 or 24 LAN ports and connect it to any LAN port of existing router.

    Usually no extra setup is required.

    As a result, instead of 4 LAN wired ports, you'll get 7/10/18 or 26 LAN ports available to connect extra computers, network printers, network drive, gaming console, etc.

    If you have a spare WIRED router you can set it up as a network SWITCH with only a couple of clicks .

    A spare WIRELESS router can still be set up as a SWITCH and WIRELESS ACCESS POINT to boost wireless signal and extend WiFi coverage area.

    Let's get started.

    1. Decide which router will be MAIN router. Other router - The SECOND / THIRD /FORTH ... (if any) - will be assigned as a SLAVE or SECOND.

    2. Make sure that your MAIN router is set up to provide internet connection. Simply connect your computer directly to the MAIN router and attempt to access any website.

    Do not proceed with any other steps until MAIN router is set up properly and you have working internet connection.

    Contact us 416-410-9176 or email serge@scomputerservicesgta.com if you need help establishing internet connection.

    Contact your ISP (Internet Service Provider - Rogers, Bell, Primus, Cogeco, Acanac, AllStream ....)

    3. Determine MAIN router's LAN IP address.

    Here is the list of commonly used:

    •LinkSys or Cisco router default IP address is 192.168.1.1

    •D-Link router default IP address is 192.168.0.1

    •Bell 2wire modem/router default IP address is 192.168.2.1

    •Rogers SMC router default IP address is 192.168.0.1

    •Apple Airport Extreme default IP address is 192.168.1.1

    •Belkin router default IP address is 192.168.2.1

    •Netgear router defaul IP address is 192.168.0.1


    Perform the following steps in order to establish MAIN router's IP address:

    a. Connect your computer to MAIN router.

    b. Start Command Prompt (it can be found under Start ->> All programs ->> Accessories ->> Command Prompt), type IPCONFIG and press ENTER.

    c. Result of this command will be your local IP address, Subnet mask and Default Gateway.

    d. Default Gateway is your router IP address. Write it down or remember it, you will need it for next steps.

    4. Disconnect your computer from MAIN router.

    5. Reset SECOND router to manufacture state by pressing Reset button.

    a. Power on your SECOND router.

    b. Wait a minute.

    c. Locate a small hole on the body of SECOND router and using a paper clip press Reset button and hold it for about 25 seconds, release it.

    d. Wait a minute and continue to next step.

    6. Cover WAN/Internet port of the SECOND router with a masking tape. There is no need to use WAN port on SECOND router.

    Do not cover WAN port on the MAIN router - it is a way to have internet working.

    7. Connect your computer to any LAN port of the SECOND router and determine LAN IP address of this SECOND router:

    a. Start Command Prompt.

    b. Type IPCONFIG and press ENTER. You'll get your current IP address, Subnet mask and Default Gateway. Default Gateway's IP address is SECOND router's current IP address.

    8. Start any Internet Browser such as Internet Explorer, Google Chrome, Mozilla Firefox, Safari, Opera, etc.

    9. In address bar (not in search bar) type IP address of the SECOND router, such as http://192.168.XXX.1

    10. Type login name and password to access Web Based Interface of the SECOND router.

    11. Find SECOND router's LAN or Local Area Network settings. It should be the same as you have just typed , such as 192.168.XXX.1

    12. Now you will need to change this address to a different one in order to make it compatible and working together with MAIN router.

    This new SECOND router's LAN IP address should be very similar to MAIN router's IP address. Only keep the last number different.

    Example 1:

    MAIN Router LAN IP is 192.168.1.1 - do not change

    SECOND Router Original LAN IP is 192.168.2.1 - needs to be changed to 192.168.1.2 or 192.168.1.3 etc.
     


    Example 2:

    MAIN Router LAN IP is 192.168.0.1 - do not change

    SECOND Router Original LAN IP is 192.168.0.1 - needs to be changed to 192.168.0.2 or 192.168.0.3 etc.


    Example 3:

    MAIN Router LAN IP is 192.168.2.1 - do not change

    SECOND Router Original LAN IP is 192.168.0.1 - needs to be changed to 192.168.2.2 or 192.168.2.3 etc.

    After changing SECOND Router's LAN IP address do not forget to APPLY or SAVE these changes.
     


    13. Next step is to get new IP address on the computer. You can just restart computer or disconnect and reconnect network cable from SECOND router or go to Command Prompt and type:

    ipconfig /release press ENTER (use a space just between ipconfig and / )

    ipconfig /renew press ENTER (use a space just between ipconfig and / )

    Default Gateway IP address should be the new one that was just changed. Write it down or remember.


    14. Login to the SECOND router using browser with new IP address.

    If SECOND router is not a wireless router - skip this step.

    If SECOND router is the wireless router, but you are not planning to use it Wireless ACCESS POINT - disable Wireless.

    If SECOND router is the wireless router and you want to use it Wireless ACCESS POINT - setup name of your wireless network (SSID). SSID should be different from SSID on MAIN router.

    Do not forget to protect your wireless network - set up type of encryption and password. APPLY or SAVE settings.
     


    15. Go back to LAN settings on SECOND router, find DHCP server setting and disable DHCP.

    SAVE or APPLY settings, close browser. We are almost done.

    16. Power off MAIN and SECOND routers.

    17. Connect any LAN port of the SECOND router (WAN PORT is covered by masking tape) to any LAN port of the MAIN router.

    18. Power on both routers. Wait for 1-2 minutes. Now you can connect computer to any available LAN ports of the MAIN and SECOND routers, you can use both WiFi wireless networks. It should work on both routers.


    19. If you have THIRD / FOURTH / FIFTH... router repeat all steps again starting from step 5 and replacing word SECOND router with THIRD / FORTH / FIFTH....router.
     

     


    Should you still experience difficulties configuring your FIRST,SECOND, FOURTH or FIFTHrouter do not hesitate to contact Us.

    Email: serge@scomputerservicesgta.com Phone: 416-410-9176

    18/05/2012

  • iPhone iPad Email Setup Rogers Fido smtp.rogerswirelessdata.com 3G Port WIFI Always working

    If you are happy owner of iPhone 3G/3GS, iPhone 4, iPad , Rocket Stick or Rocket Hub from Rogers, you may have some difficulties setting up your iDevice or computer to be able to send email without switching outgoing settings under 3G and Wi-Fi.

    Rogers tech support recommends to use their smtp.rogerswirelessdata.com (no user name and password required) with port 25 or 465 as an outgoing server for your email. It is working great as long as you are under Rogers 3G network and it does not work as soon as you switch to Wi-Fi.

    If you attempt using another Rogers smtp server (e.i. smtp.broadband.rogers.com with port 25 or 587) it will prompt you to enter user name and password under Wi-Fi and it may be not available under 3G.

    It looks like smtp.rogerswirelessdata.com is available only under Rogers 3G network. In order to be able to use smtp.broadband.rogers.com you must be a client of Rogers High Speed Internet and have valid Rogers E-mail address and Password.
     


    To resolve this issue you should follow 2 simple rules:
    •Do not use smtp.rogerswirelessdata.com as your outgoing server at all.
    •Use any available to you outgoing server with any port except port 25 (For best result do not use any smtp server related to any Internet Service provider, such as Bell, Rogers, Primus, All-Stream....).

    Example:

    User has 3 email addresses to be accessed through his iPhone/iPad.

    First email address: useraddress1@sympatico.ca associated with Bell Sympatico

    Second email address: useraddress2@userdomainname.com associated with user's own website.

    Third email address: useraddress3@yahoo.com associated with yahoo.com mail

    List of available smtp servers for this user will be:
    •smtphm.sympatico.ca with username and password, port 587, Encryption TLS - do not use.
    •Contact your host company who is hosting your website to obtain smtp server name, port, username, password, type of encryption.
    •smtp.mail.yahoo.com with username and password, port 465, Encryption SSL - preffered one.

    If you don't have any email address with Yahoo or Google Gmail - you could simply get it - it is free. If you decide to use smtp.mail.yahoo.com as default to send messages from all 3 accounts you must first login to http://mail.yahoo.com using internet browser (such as Internet Explorer, Firefox, Google Chrome...) with your yahoo email address and password and register other email addresses (add 2 other accounts under mail options) as additional accounts. Otherwise Yahoo will block messages coming from unregistered email addresses through smtp.mail.yahoo.com If setup is done right and your iDevice finally can send messages over 3G or WIFI, but it takes long time to send message you need to reset network settings on your iPhone/iPad - go to SETTINGS -> GENERAL -> RESET -> RESET NETWORK SETTINGS. We hope it works for you.

    Should you still experience difficulties configuring your email on iPhone or iPad Do not hesitate to contact Us. Email: serge@scomputerservicesgta.com Phone: 416-410-9176
     

    18/05/2012

  • How to set White Bell ADSL Modem Wireless Router 2Wire 2701HG-G or 2701HG-B in Bridge Mode

    These days many customers in Toronto and Toronto GTA are obtaining Modem/Wireless Router 2Wire 2701HG-G from Bell Canada as an upgrade while they already have network infrastructure and setup with other existing Internal VPN Router, Wireless Router, Hardware Firewall, Remote Desktop Connections, etc.

    In order to enable existing internal/external network setup working with Bell 2Wire 2701HG-G White Modem/Wireless Router 2Wire 2701HG you may be required to reset it in Bridge Mode.

    As an alternative to re-flashing firmware or unlocking 2Wire 2701HG follow these instructions:
    1.Connect White 2Wire Modem/Wireless Router to phone line, make sure DSL light is on.
    2.Connect computer to any LAN port of 2Wire Modem/Wireless Router.
    3.Use Internet Explorer, Google Chrome, Mozilla Firefox or any other browser to access 2Wire Modem/Wireless Router's web based interface. Default IP address may be 192.168.2.1.
    4.Ensure 2Wire 2701HG modem cannot make PPPoE connection - Use INCORRECT Username and/or Password for PPPoE connection settings. Internet Connection --> Advanced Settings.
    5.Disable DHCP Server on White 2Wire Modem/Router. Local or Home Network --> Advanced Settings.
    6.Disable Wireless on 2Wire 2701HG - it is useless now and will not work anyway. Local or Home Network --> Wireless --> Disable.
    7.Disable Firewall on 2Wire 2701HG Modem/ Wireless Router. Application Support --> Advanced Settings --> uncheck Stealth Mode and Block Ping. Save Settings.
    Now White Modem/Wireless Router 2Wire 2701HG is working in Bridge Mode.
    Disconnect computer from 2Wire Modem/Router.
    8.Existing Internal Router needs to be connected using it's WAN port to any 2 Wire's LAN port (any one 1-2-3 or 4 , but use just one).
    9.Setup Internal router to dial PPPoE connection using RIGHT Bell Username and Password.
    10.If wireless access is required – use only Internal Wireless Router as a wireless access point.
    Should you still experience difficulties setting your 2Wire DSL Modem/Router in Bridge Mode do not hesitate to contact us. Email: serge@scomputerservicesgta.com Phone: 416-410-9176

     

    18/05/2012

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